Exchange or Return
Process your exchange or return please submit using link below. If you have any issues or questions, feel free to reach out to CS@JohnnyFlyCo.com !
| Return Policy | Exchange Policy |
| 30 Day Full Refund | 60 Day Exchange |
| 60 Day Store Credit/Gift Card |
- Returns must be in brand new condition, with original packaging and proof of purchase.
- Returns must be requested for return within 30 days of the original delivery to you.
- For exchange, please specify the item in which you wish to receive in place of your original purchase.
- If you would like help choosing your replacement please contact us at CS@JohnnyFlyCo.com or give us a call 1-888-987-5359
** Custom Prescription lenses are not eligible for return or exchange. We will however return or exchange the frame itself if requested **
Items purchased directly from our online store or storefront are eligible for returns/exchange. Proof of purchase and original packaging are required. Once received, your new exchange will ship within 1-2 days OR you will be issued a refund including a confirmation email of the cancellation of your order.