This is the 3rd bag I have purchased from Johnny Fly. I bought a laptop bag and a traveler duffle for a gift for my partner at the opening of the Birkdale store. After years of asking to borrow the duffle from my partner I finally had to buy my own. I couldn’t find this quality and price when I was in Florence, Italy. Believe me, I’m picky and I’m obsessed with the quality of the leather and workmanship. Love my Fly shades too. You guys are the best!
Love this bag. Arrived quickly. The bag is stylish - exactly what I wanted and expected. The leather is quality- will break in well. I can’t wait to travel with it!
I ordered this bag two years ago after having my eye on it for months. I cannot be more happy with it! It’s beautiful and perfect for a weekend away. I get so many compliments. It’s a little bigger (and heavier) than I expected based on photos but it’s actually the perfect size for my weekend needs. I’m back for a bag for my parter so you have a loyal customer!
I had ordered what I thought was this bag. When my package arrived I was disappointed that it was a different bag. I looked bag at my receipt and low and behold I HAD ORDERED THE WRONG ONE, which was unfortunate because the leather looked amazing. I felt ridiculous, it was totally my fault. I contacted the people at Johnny Fly, and to be honest I wasn't expecting much help for my screw up. These people were awesome, CUSTOMER SERVICE IS NOT DEAD. They were completely willing to help me out. they reached back out to me very quickly, and even said to me all they wanted was for me to be happy and using my bag as soon as possible. I travel 3-4 days a week and this bag is perfect for me. So, I send a big thanks out to all the people at Johnny Fly, and John (which is the only name I have from the emails.) Keep up the good work you won a friend here in Canada.